What people can expect

The name 'Integrity Care and Support' came about from over 20 years experience in the care sector and the appearance that often the focus on making a profit and maintaining income can get in the way of supporting people to achieve outcomes.
Our plan is to change this focus that many care providers can appear to have. We are a private company and as such profit is important. However, we recognise that not delivering and not actively working towards outcomes and greater independence harms our business model and is not in the best interests of the people we work with, our company, or the resources we are trusted with by professionals to use responsibly.

Our Pledge to Professionals

  • We will do everything we can to achieve agreed outcomes with people as identified in assessments and support plans.
  • We will develop a clear support plan with the person detailing the steps we will take together to achieve each outcome.
  • Most importantly, when we have achieved an outcome we will notify the professionals involved so that outcomes and resources can be reviewed.​ 

​In our line of work we recognise how important communication is at all times. We are aware that in every incident where something goes wrong, communication is always raised as an area for improvement.
  • ​We pledge to listen, act and communicate to the best of our ability and at all times with involved professionals to ensure we are providing the best service possible to the people we are working with and to manage risks effectively.

Complex and crisis work

We specialise in working with people with complex needs and also crisis work. We have been working with people with complex needs and with crisis situations for over 20 years.
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Grierson has been a safeguarding adults co-ordinator for local authorities and has a huge amount of experience in working with complex, crisis and safeguarding work both as practitioner, manager and chair.